Refund Policy

Ticket Refunds


No tickets will be refunded unless there is a cancellation of a show, in which case all tickets will be refunded up to 7 days after the initial announcement. In the event of a show being rescheduled your tickets will become valid for the new date, however you will be able to receieve a full refund up to 30 days after the initial announcement. In order to have this refund you will have to return the tickets to the following address:

5 Star Wrestling Returns
91 Front Street
Chester Le Street
County Durham
DH3 3BJ

If you have any issues with your order please feel free to contact us using the following e-mail address: support@5starwrestling.co.uk


Merchandise Returns/Refunds


If you are not entirely satisfied with your purchase, we're here to help.


Returns

You have 30 calendar days to return an item from the date you received it.


To be eligible for a return you must adhere to the following:

  • Your item must be unused and in the same condition that you received it
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.


If your return is approved, we will initiate a refund to you.


You will receive the credit within a maximum of 7 days, depending on your card issuer's policies.


Shipping

You will be responsible for paying for your own shipping costs for returning your item.


Contact Us

If you have any questions on how to return your item to us, contact us using: support@5starwrestling.co.uk